Q: How does REFUNITE help refugees trace their loved ones?
Refugees missing family, friends or relatives, can search, connect and communicate via these access points:
- Visit refunite.org from a mobile phone or a computer.
- Call our international number +1 (313) 241-7770 from anywhere in the world.
Furthermore, we provide our service via help lines and USSD in selected countries:
- Call one of our toll free numbers:
- From Kenya dial 0800 724 882 (free for Safaricom subscribers)
- From Uganda dial 0800 300 100 (free for Airtel Uganda subscribers)
- From DRC dial 62014 (free for subscribers of Vodacom DRC)
- Dial one of these numbers from a mobile phone (also known as ‘USSD short codes’). The service offers users to search, create a profile, register the people they are looking for and exchange messages across the platform.
- In Kenya: *883#
- In DRC: *6213#
Our global platform and search tool is updated constantly to maximize the chances of reconnecting separated loved ones.