How to search

Q: How does REFUNITE help refugees trace their loved ones?

Refugees missing family, friends or relatives, can search, connect and communicate via these access points:

  • Visit from a mobile phone or a computer.
  • Call our international number +1 (313) 241-7770 from anywhere in the world.

Furthermore, we provide our service via help lines and USSD in selected countries:

  • Call one of our toll free numbers:
    • From Kenya dial 0800 724 882 (free for Safaricom subscribers)
    • From Uganda dial 0800 300 100 (free for Airtel Uganda subscribers)
    • From DRC dial 62014 (free for subscribers of Vodacom DRC)
  • Dial one of these numbers from a mobile phone (also known as ‘USSD short codes’). The service offers users to search, create a profile, register the people they are looking for and exchange messages across the platform.
    • In Kenya: *883#
    • In DRC: *6213#

Our global platform and search tool is updated constantly to maximize the chances of reconnecting separated loved ones.

Hundreds of families are reconnected through our work every month, often after years of searching for their missing loved ones.
Any donation will help separated families reconnect.